---
title: "Service Grid"
slug: "service-grid"
updated: 2024-01-31T09:39:20Z
published: 2024-01-31T09:39:21Z
canonical: "kb.dataparc.com/service-grid"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.dataparc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Grid

The Service Grid is populated by a list of services from the Site that PARCview is pointed toward.

![](https://cdn.document360.io/59db2ca4-e512-446a-a143-a7c626447812/Images/Documentation/image010_018.jpg)

**IP Address:** The IP Address

**Host Name:** The name of the host computer.

**Last Heart Beat:** The last time that the service pinged the PARCenterprise Manager.

**Started:** The time that the service started.

**Service Status:**

- **Started:** The service is currently running.
- **Stopped:** The service is currently not running.
- **Not Found:** The server does not exist or is not registered on the network. This status will not appear until all connection info is checked (Override Address / Primary IP / Host Name).
- **Chk Primary IP:** PEM is currently checking though connection information. If the server isn’t found, then the status will move to “Access Error” or “Not Found”.
- **Access Error:** The service’s IP exists on the network but PEM is not receiving a response from the service’s host computer. This status might show up if the network adapter is not connected or is physically disconnected.
- **Access Denied:** The account credentials of the current user logged on the machine running PEM does not have enough access to view/modify the service on the service’s host computer.

**CPU:** Diagnostic information.

**Handles:** Diagnostic information.

**Private MB:** Diagnostic information.

**Threads:** Diagnostic information.

**Exe Date:** Build date of executable.

**Version:** The version number of the service.

The following column are not enabled by default. To enable these columns right-click in the Service Grid and toggle Columns.

- Error Message
- Last Error
- Service Name
- Pool Nonpaged KB
- Page File MB
- Pool Paged KB
- Page File MB Peak
- Virtual MB Peak
- Working Set MB Peak
- Virtual MB
- Working Set MB

### Right-Click Menu

![](https://cdn.document360.io/59db2ca4-e512-446a-a143-a7c626447812/Images/Documentation/image012_019.jpg)

**Start:** Starts the selected service.

**Stop:** Stops the selected service.

**Restart:** Stops and starts the service.

**RDP to Location:** Opens an RDP connection to the location of the service.

**VNC to Location:** Opens a VNC connection to the location of the service.

**Remotely Anywhere to Location:** Opens a Remotely Anywhere connection to the location of the service.

**Refresh Heart Beat:** Rechecks the Service Status of all services.

**Reload Grid:** Reloads the list of services.

**Edit Location System Config:** Opens the PARCview System Configuration for the selected location.

**Configure Locations:** Opens the [Location Config](/v1/docs/location-config) window.

**Configure:** Opens the [Enterprise Manager Config](/v1/docs/enterprise-manager-config) window.

**Columns:** Toggles columns in the Database Grid.

### Application Tags

![](https://cdn.document360.io/59db2ca4-e512-446a-a143-a7c626447812/Images/Documentation/image014_015.jpg)

**Tag:** The name of the application tag.

**Last Value:** The last value of the application tag.

**Units:** The units of the application tag.